Privacy policy

Information we collect and how we use it

We gather a number of things to ensure our products work as they are supposed to. Please click the buttons below to see what data is gathered per product.

Pingernos gathers the below listed data. These are only gathered upon correct execution of the set command.
You can get the entries in the database removed by using set delete in the correct discord server.
  • Guild IDs
  • Server IPs

PsychUtils gathers the below listed data. These are only gathered upon correct execution of the currency commands.
You can not get these data entries deleted on your own. Refer to the data removal paragraph.
  • user ID (all currency commands, cooldown)
  • wallet (all currency commands)
  • bank (all currency commands)

How we collect data

The data is simply gathered by our bots and sent to the mysql database on the server. The data is safely stored there, only accessible by PsychOps Studios and the server provider. This data will never be shared with, or sold to third parties. Your privacy is important to us. Without collecting this data, our products will not function, please do not ask us to disable data collection for your account(s).

Children under the age of 16

According to GDPR Article 8, it is not legally allowed to gather data of users under 16 without their guardian's explicit consent. We do not knowingly gather data of people below 16, and our website is not dedicated to anyone under that age. If you are below this age, please consider clearing your cookies, cache and closing this tab and/or requesting removal of your data and refraining from using our products if you do not have parental consent.

Privacy policy changes

We reserve the right to change our Privacy Policy should this be necessary to inform users what data may be newly, or no longer collected through any of our public products. Might this be the case, a notice will be sent out to our users through each of our social media platforms prior to the update. We do not hold any responsibility to users who may or may not have seen the notice prior to the Privacy Policy being adequately changed.

Data removal requests

Our users reserve the right to request the removal of any data that we may or may not have saved in our database(s). Requests can be submitted through [email protected]. Please provide your discord user ID and for Pingernos the guild ID. Without either of these two, we cannot comply with your request. Data removal can take up to 30 days, and an e-mail will be sent back upon completion.

User Rights

By law, our users reserve the right to know what data has been collected and stored in our database(s), as well as the right to get their data removed as described above. We accept inquiries for these requests at [email protected] and nowhere else, for privacy concerns. Please note that we will not comply with requests to see and, or remove data belonging to other individuals which are not yourself. Additionally, when inquiring, you are required to provide proof that you are in fact the person to whom the data belongs.

Furthermore, according to GDPR, you have the right to lodge a complaint with a supervisory authority if you believe that the processing of your personal data is illicit.

You are only authorized to agree to this policy if you are at least 16 years old (or less if your country has different regulations) or if consent is given by the holder of your parental responsibility. You can read the "Children under the age of 16" section for more info. PsychOps Studios does not hold itself accountable for unwarranted data collection of anyone younger than the minimal age of consent for data collection.

Contact us

You can contact us for concerns, questions and inquiries at [email protected]. If you wish to send an e-mail privately, you may do so through [email protected] or [email protected]. If you are merely looking for support or are seeking for alternative ways to get support, you may try the "contact us" dropdown in our navigation bar.